Terms & Conditions

Welcome to Kitaab Express. These Terms & Conditions outline the rules and regulations for the use of Kitaab Express's website.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Kitaab Express if you do not agree to take all of the terms and conditions stated on this page.

1. Intellectual Property Rights

Unless otherwise stated, Kitaab Express and/or its licensors own the intellectual property rights for all material on Kitaab Express. All intellectual property rights are reserved. You may access this from Kitaab Express for your own personal use subjected to restrictions set in these terms and conditions.

2. Restrictions

You are specifically restricted from the following:

• Selling, sublicensing, and/or otherwise commercializing any material from Kitaab Express;
• Using this website in any way that is or may be damaging to this website;
• Using this website in any way that impacts user access to this website;
• Using this website contrary to applicable laws and regulations.

3. Limitation of Liability

In no event shall Kitaab Express, nor any of its officers, directors, and employees, be held liable for anything arising out of or in any way connected with your use of this website whether such liability is under contract. Kitaab Express, including its officers, directors, and employees, shall not be held liable for any indirect, consequential, or special liability arising out of or in any way related to your use of this website.

4. Indemnification

You hereby indemnify to the fullest extent Kitaab Express from and against any and/or all liabilities, costs, demands, causes of action, damages, and expenses arising in any way related to your breach of any of the provisions of these Terms.

5. Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of India, and you submit to the non-exclusive jurisdiction of the state and federal courts located in India for the resolution of any disputes.

6. Shipping & Delivery

1. Fast and Reliable Shipping: At KitaabExpress, we understand the importance of timely and secure delivery. That's why we have partnered with trusted shipping providers to ensure your products reach you quickly and in excellent condition.

2. Multiple Shipping Options: We offer a range of shipping options to accommodate your preferences. During checkout, you can choose from various delivery methods, including standard shipping, expedited shipping, or overnight delivery. Simply select the option that best suits your needs.

3. Order Processing Time: Once you've successfully placed an order with us, our dedicated team works diligently to process and ship it as quickly as possible. We begin processing orders within 2 business days. During peak seasons or holidays, processing times may be slightly longer due to increased order volumes. The estimated delivery time is 7-15 business days.

4. Track Your Order: To keep you informed about the status of your purchase, we provide a unique tracking number for each order. Once your order is shipped, we'll send you an email containing the tracking details. You can then use the provided link or enter the tracking number on our website to monitor your package's journey until it reaches your doorstep.

5. Secure Packaging: We take great care in packaging your items to protect them during transit. Our team uses secure packaging materials to safeguard your order and ensure it arrives in perfect condition, ready for you to enjoy.

6. Exceptional Customer Support: If you have any questions or concerns regarding your order or delivery, our friendly customer support team is here to assist you. Feel free to contact us via email, phone, or live chat, and we'll be more than happy to help.