Privacy Policy

At Kitaab Express, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or make a purchase from us.

1. Information We Collect:

• Personal Information: When you place an order or register an account with us, we may collect personal information such as your name, email address, shipping address, billing address, and phone number.
• Payment Information: We collect payment information when you make a purchase, including credit card details, billing address, and other payment details necessary to complete the transaction securely.
• Website Usage Information: We automatically collect certain information about your device, including your IP address, browser type, referring website, pages viewed, and the dates and times of your visits to our website.

2. How We Use Your Information:

• Order Fulfillment: We use your personal information to process and fulfill your orders, including shipping products to your address and providing customer support related to your purchase.
• Communication: We may use your contact information to communicate with you about your orders, account information, promotions, and updates related to our products and services.
• Improving Our Services: We analyze website usage information to understand how visitors interact with our website and to improve the user experience, functionality, and content of our site.

3. Sharing Your Information:

• Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, conducting business activities, or servicing you, such as payment processors, shipping carriers, and marketing service providers.
• Legal Compliance: We may disclose your information as required by law, such as to comply with a subpoena, legal proceedings, or governmental regulations.

4. Data Security:

• We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
• Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Choices:

• Opt-Out: You may opt-out of receiving promotional communications from us by following the instructions provided in those communications or by contacting us directly.
• Access and Update: You may access, update, or delete your personal information by logging into your account or contacting us directly. However, please note that we may retain certain information as required by law or for legitimate business purposes.

6. Changes to this Privacy Policy:

• We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website.

By using our website or providing us with your personal information, you consent to the terms of this Privacy Policy. If you have any questions or concerns about our Privacy Policy or our practices, please contact us at contact@kitaabexpress.com.